Questions about an order, a bulk enquiry, or our artisan programme? We'd love to hear from you.
+27 (0)21 447 1823
Mon–Fri, 9:00 – 17:00 SAST
Woodstock Exchange
66 Albert Road, Woodstock
Cape Town, 7925
For B-BBEE procurement, CSR gifting, and orders of 10+ units, email us directly or use the bulk enquiry form on any product page.
We aim to respond within 1 business day. Your details are never shared with third parties.
Thanks for reaching out. We'll get back to you within one business day. In the meantime, feel free to browse the collection.
Orders are dispatched within 3–5 business days. Delivery within South Africa typically takes 5–7 working days via courier. Each item is handmade, so please allow for slight variations in turnaround.
Not yet, but we're working on it. Currently we deliver within South Africa only. Sign up for our newsletter to be notified when international shipping launches.
100% of the product price goes directly to the artisan who made your item. Payments are processed within 48 hours of order confirmation and sent via mobile money or bank transfer.
Because each piece is handmade and unique, we do not accept returns for change of mind. If an item arrives damaged, please contact us within 7 days with photos and we will arrange a replacement.
Bulk purchases from Imbokodo may qualify for B-BBEE Enterprise and Supplier Development credits under South Africa's Broad-Based Black Economic Empowerment framework. Contact us for documentation and compliance support.